Reviews

we have used Priority One for many years. They have consistently provided accurate analysis and preventative maintenance on our heating and air-conditioning units, allowing them to last about six years beyond their rated life expectancy. Casey, today, found that our system is reaching its limit and showed us the test results to allow us to make a decision about replacement plans. I love the honesty and professionalism of this company and employees like Casey. Phil arrived to examen the needs our home and the options available now after 26 years of technological advancements.

Everything was done fine!

He did a great job, a very nice young man!3

Adam did an outstanding job made sure that every detail was looked at and everything was running properly thank you Adam

Great service and friendly technicians is very important and I appreciate it! The tech was prompt, polite and friendly upon arrival. He asked all the important questions pertaining to the system including whether I had experienced any issues since they last serviced it. Thanks for performing a vital service with QualityTechnians!

The technician that came today was very polite and answered all my questions.

The technicians are always on time, polite, professional, and do a great job.

Rashard was great… courteous & professional.

Nick was very friendly and knowledgeable… I appreciated his kind and professional approach.

Chris was great and checked everything out nicely.

Quick response, knowledgeable and professional

Our heat pump was acting up after a power outage. It was Saturday and our usual heating and AC company was not open. Priority One has regular hours on Saturday and were there when I called at 7:30AM. They got my info and a rough idea of the problem and said they would have the technician contact me within an hour. I was contacted as promised and the technician was there about 30 minutes later. Justin was very professional, did a thorough evaluation, found a circuit board that had been fried and then sat down with us and explained the problems and our options, etc. We were impressed with the clear explanation and the extra time he took to make sure we understood the fix and various possible preventative actions that were available. Parts were ordered and he set our unit up so we still had heat while awaiting the parts. He gave us a clear idea of the timing to complete the repairs. We were extremely pleased with our experience with Priority One.

One year later—-
The unit has worked flawlessly since Priority One was out last year for the repair. Today we had yearly maintenance. I was texted about the appointment yesterday and then this morning the technician called about 15 min prior to arrival. He was right on time. Very professional, yet genial. Careful to wear shoe covers when inside the house and left everything clean. Got right to work, did his thorough inspection and tune up and was on his way. Still 5 stars!

Another year later——
Unit continues to work well. Had yearly maintenance. Since there is a pandemic going on the technician was careful to socially distance and wear a mask. He checked everything and said we were good to go for another year. Once again, excellent service, prompt arrival, and good communication.

And another year later—
Our heat pump continues to work flawlessly. Priority One was here for yearly maintenance of unit. Excellent technician, wore mask, socially distanced, very thorough, explain everything, and made sure to clean up after his work. Excellent service, 5 stars!

And yet another year later—
Our heat pump continues to work flawlessly. Priority One was here for yearly maintenance of unit. Excellent technician, wore mask, socially distanced, very thorough, explain everything, and made sure to clean up after his work. Excellent service, 5 stars!

It’s been 6 years now -
Priority One again came out for yearly maintenance. Hunter was the technician and was awesome. Thoroughly checked system, went over everything with us and cleaned up better than it was when he came. Even noted there was some lint in our outside dryer vent and cleaned that out for us ( not even part of his job!) excellent service, 5 stars!

A year later-
Jesse from Priority One came out for our yearly maintenance. He was awesome. Very personable and professional. Check the system. Thoroughly performed a little maintenance on the insulation of our ductwork and checked out our compressor and cleaned it out. Gave me a good explanation of what he done and returned all that thermostat settings to their original points. Once again, excellent service. Five stars.

Mikey from Priority One called ahead, showed up on time, and was very courteous and informative about the condition of our heating and AC system, including reminders about changing the air filter and the advanced age of our system. Great job!!

Jesse was very thorough, knowledgeable and friendly and even went the extra mile to take care of a programming problem on my thermostat. He was conscientious to ensure he took care of everything and cleaned up any areas before he left. Highly recommend Priority One and their staff.

Chris gave excellent service and advice.

Tim performed a maintenance on our system and was great. Very professional.

Clark and his team did a great job installing our new heat pump and furnace. They were very prompt and professional. The whole process with Priority One was very easy start to finish.

Kyler did a great job serving our system. I appreciate his promptness and thoroughness

Jesse went above and beyond after we discovered ants in our ductless units. Would call him to come out again in a heartbeat.😃

Chris was absolutely great! Did a fabulous job, answered all our questions and got us taken care of for another year of maintenance. Whenever we need them, they have always come through for us.

Priority One did an outstanding job of replacing our furnace and air conditioner in one day, thanks guys! Great work!!!

Rashard was excellent!

Paul was professional & very thorough with the service call. Cant say enough good about this company!

The heat pump installation process was a very positive experience.

Andy did a great job installing and explaining our heat pump, AC, and new thermostat. He was professional and kind. We feel very confident with his work. Thank you!

Paul is very professional and informative. Polite, articulate, very thorough and no pressure.

Mike was very knowledgeable and professional

Great service, Paul was very helpful, professional and courteous. He answered my questions with knowledge and understanding of the real question I asked.

Andy, Ole and the crew were above and beyond wonderful. They did a great job and made sure everything was perfect, cleaned up all and made sure I understood how to program the thermostat. I’m beyond happy and would never use anyone else. Prices and warranty were above any other of the four estimates. They’re da bomb!

Paul was courteous and efficient. He performed a thorough inspection of our entire system and was a pleasure to talk to.

Just concluded my annual HVAC check list w Adam from Priority One. This program is one of the best deals around! Adam was very thorough and pointed out a couple of things for me to be aware of. Thanks Adam...thanks Priority One.

Service was scheduled, performed and perfect as promised. From start to finish, the friendliness and efficiency was wonderful.

Casey was very professional and did quality work, we learned a lot about our unit

The crew was professional, personable, and did a great job. Left everything clean and looking sharp.

Very efficient and personable repair service for a breakdown in the heating function of our heat pump. We would like Chris to be the one who returns to do our annual maintenance visit in June.

He’s fun to talk to and gave several suggestions to maximize efficiency of the units

Mikey did a great job! Very friendly and professional!

Maintenance appointment went great. Braden was very easy to work with and super efficient. His knowledge base allowed him to answer all my questions. I couldn't be happier.